1. General Policy

All ticket sales made through Eventory Production are subject to the refund policy set by the event organizer.

2. Organizer Responsibility

Each organizer is responsible for managing refunds, cancellations, postponements, and event-related changes.

3. Non-Refundable Tickets

Unless otherwise stated, all purchased tickets are non-refundable.

4. Cancelled Events

If an event is cancelled, attendees may be eligible for a full or partial refund depending on the organizer’s policy.

5. Rescheduled Events

If an event is rescheduled, purchased tickets may remain valid for the new date unless otherwise stated.

6. Processing Time

Approved refunds may take 5–10 business days depending on the payment provider.

7. Service Fees

Platform or processing fees may be non-refundable unless required by law.

8. Contact

For refund requests, users should contact the event organizer directly.

For platform-related support, contact:

📧 eventory.to